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GM International

Refund Policy & Financial Guidelines

Transparent & Fair Policy
Last Updated: March 2024

The Refund Policy of GM International details the conditions under which full and partial refunds may be issued, as well as circumstances that preclude any refund. The policy is designed to provide clarity for partners and students regarding the financial commitments and the specific scenarios that may affect their eligibility for refunds. By determining the responsibilities of both GM International and the partners, as well as students, the policy aims to foster transparency and understanding in the admission process.

Full Refund

Eligible under specific conditions

Partial Refund

50-70% refund applicable

No Refund

Circumstances not eligible

When GM International Can Refund (Full Payment)

Admission & JW202 Failure

If GM International fails to provide any admission notice and JW202 (Visa Application Form for Study in China) to students after receiving complete documents.

Unsolicited Admission Letter

If GM International provides an admission letter without consulting with students and if students do not agree to go there.

NB: GM International will refund the service charge deposit, not the application fee, which will be paid to the University.

When GM International Can Refund (Partial)

Visa Issues

If students do not get visas because of GM International or the University's problem.

Serious Family Issues

If a student has a serious family issue, such as a medical issue, and cannot go to China.

Medical Travel Restrictions

If students cannot fly because of medical issues.

When Students Do Not Get Any Refund

Voluntary Withdrawal

If any students give up at any stage.

Interview Failure

If students fail interviews and disagree with alternative university recommendations.

Document Delay

If students do not provide all documents in time or miss interviews/exams.

Personal Visa Issues

If students do not get visas because of their own problems.

Criminal Record

If students have any criminal record.

Fake Documents

If students provide any fake documents.

Course Refusal

If students refuse to attend English and Chinese Language courses and interview preparation courses provided by GM International.

In-China Disputes

If students are in China, they will not get any refund. Any disputes must be resolved before coming to China.

Important Notes

All refund requests must be submitted in writing
Processing time: 30 business days for refunds
University application fees are non-refundable
Medical documentation required for health-related refunds

Need Clarification?

Contact our support team for any refund-related queries.